If you no longer have the app installed, send an email to luanbajrami68@gmail.com with the subject line "Delete Account". Include the email address associated with your Quizia account.
We will process your request within 24 hours.
Note for guest accounts: this option is not available for guest (anonymous) accounts, as they have no email address on file. Guest accounts can only be deleted via the in-app option above.
When your account is deleted, the following data is permanently removed:
Your match history records that involve other players are anonymized rather than deleted. Your name and avatar are replaced with "Deleted Player" so your opponents can still see their own game history. Abuse reports you filed are likewise anonymized — your user ID is removed while the report content stays available for moderation. No personally identifiable information is retained in these records.
This action is permanent and cannot be undone. Once your account is deleted, all your data is gone. You would need to create a new account to use Quizia again.
If you are playing as a guest (anonymous account), signing out permanently deletes your account and all its data — the App runs the same full deletion described above when a guest signs out, because anonymous accounts cannot be signed back into. To preserve your progress, convert to a full account (Profile → Settings → Create Account) before signing out.